Privacy Policy

Introduction to our policy
JED. Online together with its affiliated companies (the JED Group”) is deeply committed to the relationship of trust we have with you – our consumers. For more than 40 years we have been creating authentic products by leading with our values. As we continue to innovate in how we bring our products to life online, we'll match cutting-edge technology with your privacy interests. The information below constitutes our privacy policy.
Our pillars of privacy


We want you to know what information is collected when you interact with our websites and how we use it.






We will offer you choices about how your information can be used.






We take reasonable security measures to protect the personal data we collect from you. 




Safeguarding your personal data
When you register at our sites, we ask you to set up a username and password that you can use to access your information at our sites. If you want to change your username or password or cancel your account, click on “My Account” from any page, or click on "Manage Your Account" from within the Help Desk and follow the instructions.
We maintain appropriate, administrative, technical, organisational and physical safeguards to protect the personal data you provide to us against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use, and other unlawful forms of processing.
We use Secure Socket Layer (SSL) technology to encrypt transmissions of sensitive information from your computer to our servers.
Interacting with social media on our website
We may receive information from third parties through the social links presented on our website in the form of social buttons like Tweet, Like, Pin it or G+1. By clicking on one of these buttons, you will be prompted to log in to the corresponding social website; you will essentially be browsing both our website and the social platform at the same time, but your experience with the social components will be governed by the privacy and other policies of the social platform. The privacy settings you have chosen on that social platform will determine the degree to which your information is made public. We encourage you to choose your privacy settings accordingly.
In addition, you have the option of registering for our website using a social media account such as Facebook or Google+, or linking your existing accounts together. When you do so, you will be prompted to review and accept the terms of the application that powers the connection between our website and theirs. This will describe the types of data that may be shared between our website and the social media site. You should always review, and if necessary, adjust your privacy settings on third-party websites, applications and services before linking or connecting them to our website. You may also unlink your third-party account from the Service by adjusting your settings on the third-party service.
Your choices regarding your information
To manage your choices regarding information collected through cookies.
With your personal data – like the information you give us to fulfil an order or sign up for an online offer or contest – we will always give you the right to change or correct your information and the right to object, free of charge, to the use of your personal data for purposes of direct marketing. You can do that by clicking on “My Account” from any page, or "Manage Your Account" from within the Help Desk area of one of our websites, where you can access, correct or update your choices and settings regarding personal data if you have created an account with us.
You can also click on the "Unsubscribe" link at the bottom of any promotional email you receive on our behalf or click on the “Unsubscribe” button on our website to opt out of receiving email communications on our behalf in the future.
We will only keep your personal data as long as necessary for the purposes described in this privacy policy.
If you have any question or difficulty regarding the exercise of your right to access and correct your personal data or to manage your communication preferences, please email [include email address] or contact us via the details you can find on the “Contact Us” section below.
Information collected
What Information Do We Collect?
Personal Data
Any information that can be used to identify you is considered personal data. This includes, for example, your name, physical address, e-mail address, birthdate, phone number, fax number, and credit card information.
Browsing Information
Information we collect about your activities on our websites through the use of technology such as cookies and web beacons is referred to as browsing information. If for any reason your browsing information is linked to information that can personally identify you, we’ll treat it as personal data.
Information You Post
All information that you share about yourself, whether personal data or not, in a public open forum – to post a product review or in user-generated content elements of our websites, for example – will be considered public information for the purposes of this policy. If you don’t want it to be public, don’t post it.
Who Collects Information?
When you interact with this website,, together with JED Group may collect information, including personal data, from you. We also work with business partners who help us operate our websites and provide important services to our customers and visitors: we consider these our trusted business partners. Our trusted business partners may change over time but we are committed to building relationships with third parties who are dedicated to providing you a safe and satisfying experience on our websites. Any reference to “we” or “us” may also refer to our trusted business partners or any of our family of companies in the JED Group.
How Is Information Used?
All of the information we collect about you may be combined to help us tailor our communications to you and to develop our products and services. We also use the information we collect or receive to communicate directly with you through emails containing newsletters, promotions and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences.
We also use your information to send you transaction-related emails, including such things as account verification, purchase and billing confirmations and reminders, changes/updates to features of the website, technical and security notices. You may not opt out of these types of e-mails.
JED London © 2017. All rights reserved. See our Terms & Conditions and Privacy Policy.